Litigation management software is some of the most powerful and complex technology that is available to legal practitioners. But it has always been tremendously costly and complex to deploy. Its use has consequently been limited to big litigation where the cost and resources are justified.
But that game has changed with the SaaS platforms that are now coming into market. Nuix Discover is the one we’ve been using.
To me what it means is that even when you have a small document set, of say 3,000 documents from someone’s Inbox account, we can get this material ingested into the database, de-duplicated and you using the software, potentially for less than the cost of a day of your time.
To explore what this means with this Inbox example, a common approach is to take the PST file your client has given you to your IT department who then (grudgingly) uploads it into your Inbox for you to start looking at. But reviewing inside your Inbox has limitations that you soon discover:
- you can’t easily track what you’ve reviewed, did you check the deleted and sent folder as well;
- threads of emails may be distributed across the inbox (hiding in sub folders) to be read multiple times and out of order;
- as you review emails you may end up changing, reorganising or (worst case) accidentally deleting emails;
- it is hard to get someone else to help with the review; and
- your searches don’t penetrate the non-searchable attachments.
With the SaaS platforms, we can now get that PST file uploaded and back to you (in most cases) in under a day for review through the secure online platform which we’ve trained you to use. And even before you start looking at the emails, we’ve already removed the duplicates and put them, if you like, in chronological order for review. Everything is searchable and as you carry out your tracked review you can build your bundles of key documents that you can use for later advices or briefings. We can also help you use the more advanced features of the technology (such as AI) if the task demands it.
For lawyers and clients, I can see real benefits in the security and traceability of this approach, the improved accuracy in the document review and the improvement in the overall organisation and efficiency of the review. In addition to the value driven by improved use of the lawyer’s time, this approach can drive savings down the track when preparing briefs for counsel and experts.
I am really excited that we can now deploy this powerful technology more broadly for our clients. We think it is a game changer and supports the ongoing integration of technology and the law!